How to Replace Your WIC Card and Check Your Balance

The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) provides healthy food, breastfeeding support, nutrition education, and referrals for health care and community services. More than 250,000 people participate in the WIC program across North Carolina.

WIC Card Replacement

If your WIC card is lost, stolen or damaged:

  • Call eWIC Customer Service at 1-844-230-0813. Replacement cards are sent by mail and usually arrive within 5–7 days.
  • Or, visit any local WIC clinic to have your WIC card replaced.   

Check Your WIC Benefit Balance, Purchase History, and Account Information

You can check your WIC account anytime:

  • Call eWIC Customer Service toll-free 24/7 at: 1-844-230-0813 OR  
  • Check your account at www.ebtEDGE.com OR   
  • Use the FIS ebtEDGE App    

Other actions you can take at www.ebtEDGE.com or on the ebtEDGE App:  

  • Set, change or unlock your PIN  
  • View transaction history   
  • View future benefits   
  • Order a replacement card   
  • Recover password or username   

The Henderson County WIC office is open at 1200 Spartanburg Highway, Hendersonville, NC 28792. If you have questions or need to schedule an appointment, please call 828-692-4223 option 5 between the hours of 8 a.m. 4:30 p.m.