Social Services

The Henderson County Department of Social Services does not discriminate on the basis of race, color, national origin, sex, age or disability. Language assistance is available upon request.

To file a complaint of discrimination contact the North Carolina Office of Administrative Hearings, Civil Rights Division at 919-431-3036/Fax 919-431-3103.

Medicaid's Managed Care Program

Community Care of North Carolina/ Carolina Access (CCNC/CA), provides Medicaid and North Carolina Health Choice recipients with a medical home and Primary Care Provider (PCP). A Primary Care Provider manages care for continuity and ensures services are provided that are medically necessary. 
Most Medicaid recipients are required to participate in the Carolina Access program. It provides outstanding benefits for Medicaid recipients. Choosing a PCP has many advantages for a recipient such as:

Who should report? It is the law that any person who has reasonable cause to believe that a disabled person is in need of Protective Services must report the case to the county Social Services Department (N.C.G.S. 108A-102). The reporter's identity is kept confidential!!

How are reports made? Telephone, write, or visit the Henderson County Department of Social Services when you have information about a disabled adult being abused, neglected, or exploited. You should give the following information pertaining to the disabled adult: