Social Services

DSS Suggestion Box

Tell us what you think about our web site, our organization, or anything else that comes to mind. We welcome your comments and suggestions to benefit Social Services. You can remain completely anonymous if you wish.

What kind of comment would you like to send?

Tell us how to get in touch with you (Optional).

Request for more information.

Medicaid Transportation

Medicaid is required to assure transportation to medical appointments for all eligible individuals who need and request assistance with transportation. Transportation will be available if the recipient receives a Medicaid covered service provided by a qualified Medicaid provider (enrolled as a NC Medicaid provider). Medicaid only pays for the least expensive means suitable to the recipient’s needs. 

For questions about eligibility or scheduling, contact the NEMT unit at 828-694-6161 

Special Assistance

State-County Special Assistance (For adult care home residents) 

State and County Special Assistance provides a cash supplement to low income individuals to help pay for room and board in residential facilities. These facilities include: 

Energy Assistance

Low Income Energy Assistance 

We will begin taking LIEAP applications for our priority group (households with individuals 60+ or disabled individuals received DAAS services) on December 10, 2025.

The Low Income Energy Assistance Program (LIEAP) is a federally-funded program that provides for a one-time vendor payment to help eligible households pay their heating bills.

Pages