Processing Assistant IV
Duties and Responsibilities: The primary purpose of this position is to provide high-quality, timely support to staff in the Medicaid and Food and Nutrition Units. This includes responsibilities related to determining eligibility for Medicaid Transportation services. This position co-shares responsibility for answering phone calls related to Medicaid Transportation and for assisting clients with their Non-Emergency Medical Transportation (NEMT) needs. Daily responsibilities include providing direct support to Economic Services supervisors and case workers. This includes performing a variety of clerical tasks within the state’s NC Fast System, as well as managing computer data and files.
Qualifications: Well-versed in current office technology and practices. This position requires an above-average level of competence in understanding and using MS Office Excel and Access, as well as a high degree of competence in other Windows-based computer software applications including MS Office Professional, network and internet software, and other applications. Able to concentrate and maintain accuracy of work in a sometimes-hectic environment. Ability to prioritize and re-prioritize responsibilities and assignments, to meet strict deadlines.
Minimum Training and Experience: Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.
Pre-employment drug test, background checks and SBI Fingerprinting required of final applicants.
Applications must be obtained, fully completed, and submitted to Henderson County HRD by mail 112 First Avenue West, Hendersonville, NC 28792, by email (hrd@hendersoncountync.gov), or by fax (828) 698-6184. Please see our website, www.hendersoncountync.gov/hr and refer to the Additional Applicant Information section for more detailed instructions.
The deadline for application is: 5:00 pm on 10/15/2025
Starting Range: $17.72 - $29.42
Pay Grade: 64A
Hiring salary will be determined based on qualifications and internal equity.
