Patient Registration Clerk-Front Desk

March 19, 2024                                                                

POSITION ANNOUNCEMENT

Patient Registration Clerk-Front Desk

(Processing Assistant IV)

Description:  Henderson County Department of Public Health is accepting applications for one full time Patient Registration Clerk position. This position provides patient registration services and staff coverage for all front desk roles including registration, reception, appointment desk, medical records and scanning documents. Registration duties may include, but are not limited to, providing detailed and accurate data entry by obtaining demographic, financial, insurance, and family information. This role requires a positive attitude, teamwork, attention to detail and excellent communication skills. This position works directly with the public and clinic staff and is supervised by the Front Desk Supervisor.

Schedule:  Typical work schedule is 37.5 hours per week: Monday through Friday, between 8:00am and 4:30pm, with one hour for lunch.  Alternate or additional hours (including weekends and holidays) may be required to meet department, public health response, or client needs. This position will rotate late check-out duties as needed.

 Qualifications:  Significant knowledge of office procedures, methods, and practices. Significant knowledge of and ability to use correct grammar, vocabulary, spelling and office terminology to compose and/or proofread correspondence, reports, and other materials. Ability to learn and independently apply laws and departmental rules and regulations covering programs and services. Data entry skills and ability to use a variety of office equipment. Ability to work with people with courtesy and tact in performing public contact duties that may be sensitive in nature. Ability to work individually and in a group setting.

Required Minimum Training: Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience. Preferred Experience: Spanish language skills, familiarity with medical terminology and general medical office experience.

To Apply

• Submit a fully completed Henderson County application to Henderson County Health Dept. HR  via email at healthhr@hendersoncountync.gov, via fax at 828-697-4709, in person, or via mail to: Henderson County Department of Public Health  1200 Spartanburg Hwy, Suite 100 Hendersonville, NC 28792-5840.
• Applications are available at the Henderson County Department of Public Health, including our website: https://www.hendersoncountync.gov/health/page/employment  
• Pre-employment drug screen, driving history and criminal background check (including screening against the OIG’s List of Excluded Individuals) is required of finalist applicant.
• While cover letters and resumes are welcome, a resume alone will not be processed further, and an application that says, “see resume” will be considered incomplete and invalid. 
• Applications will be accepted through Tuesday, April 2, 2024, 4:30pm.

Salary Grade: 64A

Minimum Starting Rate: $17.20 per hour     Benefit Eligible

 (Hiring rate will be determined based on qualifications and internal equity.)