Veteran Services Technician
Duties and Responsibilities: This position provides support for the Henderson County’s two current Veteran Service Officers, maintaining and improving the working capacity, possessing knowledge of veteran service benefits and processes to answer complex veteran-related questions and assist with processing claims as needed. This position also is responsible for answering and returning a large number of incoming calls, walk in inquiries and emails, maintaining the office filing system, greeting visitors and clients, and providing benefits information of a routine nature or making appropriate referral for assistance.
Qualifications:
- Documented experience handling sensitive and/or confidential information appropriately.
- Documented experience using Microsoft Office Suite
- Documented experience of office methods, procedures, establishing and maintaining a filing system, and ability to use a variety of office machines.
- Superior customer service and positive attitude
- Bachelors’ Degree and 4 years of related administrative experience.
Pre-employment drug test and background checks required of finalist applicants.
Applications must be obtained, fully completed, and submitted to Henderson County HRD by mail 112 First Avenue West, Hendersonville, NC 28792, by email (hrd@hendersoncountync.gov), or by fax (828) 698-6184. Please see our website, www.hendersoncountync.gov/hr and refer to the Additional Applicant Information section for more detailed instructions.
The deadline for application is: Open until filled
Starting rate: $21.79 – 38.33
Grade: 71A
Hiring salary will be determined based on qualifications and internal equity.
