Engagement and Administrative Coordinator
Duties and Responsibilities: The Engagement and Administrative Coordinator serves as the public "front door" of the TDA for visitors and stakeholders, providing a warm, organized, and consistent experience while routing inquiries to the appropriate staff or contractor. The Engagement and Administrative Coordinator ensures that the Hendersonville Welcome Center operates at a professional, people-first standard while also supporting the TDA team with administrative and partner-facing tasks as directed by the Deputy Director. The position combines operations (Welcome Center staffing, volunteers, data, brand, space, training) with support functions (triage and administrative assistance).
Qualifications: Strong organizational and communication skills; proven ability to balance multiple priorities with a professional demeanor; Service-oriented experience (visitor-facing or customer service) preferred; Knowledge of Hendersonville and Henderson County attractions and businesses; Ability to coordinate training, maintain SOPs, and uphold service standards; Willingness to work evenings, weekends, and holidays as required; Administrative skills, including phone/email outreach, data entry, and recordkeeping; Proficiency in Microsoft Office; willingness to learn TDA systems; Event support or logistical coordination experience preferred; Team player who can take assignments from peers under the direction of the Deputy Director
Pre-employment drug test, SBI Fingerprinting and background checks required of finalist applicants.
Applications must be obtained, fully completed, and submitted to Henderson County HRD by mail 112 First Avenue West, Hendersonville, NC 28792, by email (hrd@hendersoncountync.gov), or by fax (828) 698-6184. Please see our website, www.hendersoncountync.gov/hr and refer to the Additional Applicant Information section for more detailed instructions.
The deadline for application is: Open until filled
Salary Range: $20.35 - $37.75
Grade: 69A
Hiring salary will be determined based on qualifications and internal equity.
