Who Can Help With My Water Questions?

Can I pay my water bill, have my water turned on, or report a maintenance issue with your office?

We are not affiliated with any water department. You will need to contact your water provider. The phone number for the Customer Service Division of Hendersonville Water & Sewer is (828) 697-3052.

Category: Water
The water coming out of my faucet is discolored. Can you fix it?

Please contact either your water provider or a private plumbing service. The phone number for the Customer Service Division of Hendersonville Water & Sewer is (828) 697-3052.

Category: Water
Will you test my drinking or well water?

We do not collect or analyze water samples. Contact the Henderson County Division of Environmental Health in the Department of Public Health (828-692-4228) or contact a private water testing lab. A list of labs that test specific contaminants can be found at the NC Department of Environmental Quality’s Water Resources Division website.

To learn more about wells in Henderson County, view the article "Testing Wells in Henderson County."

Category: Water
What can you tell me about my watershed?

For general information, use the map provided by the NC Department of Environmental Quality. Click on your stream or river to learn about your watershed. Then, use this link to learn more about the water classification.

Category: Water
Who do I talk to about illegal dumping into creeks and streams?

Soil and Water Conservation Districts do not have regulatory authority. Contact the NC Department of Environmental Quality's Asheville field office at (828) 296-4500.

Category: Water